Data privacy statement

Data protection:

By visiting the website, access information (date, time, page accessed) can be stored on the server. No personal information (such as name, address or e-mail address) is stored.

If personal information is collected, this is only done with the prior consent of the website user where possible. Information is not disseminated to third parties without the express consent of the user.

The provider hereby points out that the transmission of data over the Internet (for example by e-mail) is subject to security gaps so that end-to-end protection of data against third-party access cannot be guaranteed. The provider does not assume any liability for damage resulting from such security gaps.

The provider reserves the right to take legal measures in the event of unsolicited sending of promotional information, e.g. by means of spam e-mails.

Our chatbot from

Description of the service
This is a chatbot service.

Processing company
knowhere GmbH
Steinhöft 9, 20459 Hamburg, Germany

Data protection officer of the processing company
Below you will find the email address of the data protection officer of the processing company.

Purpose of the data
This list represents the purposes of data collection and processing.
- Provide service
- Communication

Technologies used
This list includes all technologies used by this service to collect data. Typical technologies are cookies, pixels or LocalStorage.
moin chatbot uses: LocalStorage
Data stored in Local Storage cannot be accessed by third parties. They are not passed on to third parties and are not used for advertising purposes. We use these techniques in the legitimate interest of being able to make them an attractive fully functional offer on the basis of Article 6 para 1 lit. f DSGVO.
If you do not want online offers to use cookies and local storage functions, you can control this in the settings of your respective browser depending on the platform in the operating system of the respective app. You will also receive an overview of your stored cookies there. You can delete cookies at any time or block them from the outset. You manage local storage content in the browser via the settings for "History" or "Local data", depending on which browser you use. We would like to point out that this may result in functional restrictions.

Collected data
This list contains all (personal) data collected by or through the use of this service.
- Communication history

Legal basis
The following is the required legal basis for the processing of data.
- Art. 6 para. 1 p. 1 lit. f DSGVO

Place of processing
This is the primary location where the collected data is processed. If the data is also processed in other countries, you will be informed separately.
European Union

Retention period
The retention period is the length of time that the collected data is stored for processing. Data must be deleted as soon as it is no longer needed for the specified processing purposes.
Data will be deleted as soon as it is no longer needed for the processing purposes.

Data recipients
The following is a list of the recipients of the data collected.
- knowhere GmbH

Click here to read the privacy policy of the data processor.


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