Employee IT Helpdesk / Support (m/f/x)

Location: Haren
Working Hours: Full-time employee


1,100 employees in 21 locations around the world with a fleet of 50,000+ circulating containers. Since ELA’s establishment in 1972, our business has continuously been expanding, we are specialists in mobile room solutions. Our family-run company based in Haren (Ems), Germany, is growing at a fast pace and we are actively looking for qualified and dedicated team players to join us locally, internationally and beyond.


We are currently looking for an employee IT Helpdesk / Support (m/f/x) to further expand our IT at the location in Haren. You‘re a person with your individual profile, qualifications, talents and wishes. But we are not like any other company. We offer exciting jobs, opportunities for your further development and an easy going working atmosphere. Interested? Then we should get to know each other better.

 

Your responsibilities

  • Telephone and written user support
  • Ticket management and risk identification
  • Onsite support activities
  • Maintenance of the knowledge database 
  • Basic training of new employees

Your skills

  • Completed training as an IT specialist or similar qualifications
  • First professional experience in the field of customer service / helpdesk / support
  • Basic IT knowledge 
  • Knowledge in dealing with ticket systems desirable
  • Problem-solving skills and a strong understanding of teamwork
  • Good written and spoken English skills are an advantage 
  • MS Office knowledge

What you can expect from us 

  • We offer you a permanent employment contract
  • You have flexible working hours with us and work on a flexitime basis
  • We organize an extensive training program for you, so that you get to know the entire company and our products
  • In order to keep you healthy and fit, we offer you drinks and various regular health events
  • You also benefit from our cooperation with the company fitness provider qualitrain - train in up to 2,300 facilities across Germany
  • We offer you individual development opportunities and interesting competence training courses
  • We take care of your company pension plan and offer capital-forming benefits
  • At ELA, you can also expect a varied job in a globally active company, uncomplicated interaction with one another, and a wide range of opportunities to contribute your own ideas

How you can apply

Please send your documents via our career website (www.karriere.container.de/en/) or via email (bewerbung@container.de) including your CV, your essential certificates and qualifications, as well as a few lines about yourself and why we fit. We would then like to meet and have a personal conversation with you. We look forward to hear from you!


Any questions?
Contact us via email or WhatsApp/text message on +49 1511 9539616.

 

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