Employee IT Helpdesk / Support (m/f/x)
Location: Haren
Working Hours: Full-time employee
1,400 employees in 24 locations around the world with a fleet of 60,000+ circulating containers. Since ELA’s establishment in 1972, our business has continuously been expanding, we are specialists in mobile room solutions. Our family-run company based in Haren (Ems), Germany, is growing at a fast pace and we are actively looking for qualified and dedicated team players to join us locally, internationally and beyond.
We are currently looking for an employee IT Helpdesk / Support (m/f/x) to further expand our IT at the location in Haren. You‘re a person with your individual profile, qualifications, talents and wishes. But we are not like any other company. We offer exciting jobs, opportunities for your further development and an easy going working atmosphere. Interested? Then we should get to know each other better.
Your responsibilities
- Telephone and written user support
- Ticket management and risk identification
- Onsite support activities
- Maintenance of the knowledge database
- Basic training of new employees
Your skills
- Completed training as an IT specialist or similar qualifications
- First professional experience in the field of customer service / helpdesk / support
- Basic IT knowledge
- Knowledge in dealing with ticket systems desirable
- Problem-solving skills and a strong understanding of teamwork
- Good written and spoken English skills are an advantage
- MS Office knowledge
What you can expect from us
- Permanent employment contract
- We will organize an extensive induction program for you so that you get to know the entire company and our products. During the induction phase, you will have a mentor who will be your first point of contact for all general and technical questions.
- Fresh fruit and drinks
- To keep you healthy and fit, we regularly offer you various health activities and massage appointments
- Our company fitness offer: thousands of gyms, swimming pools etc. throughout Germany are available to you without restriction for just €25 per month
- We offer you individual development opportunities, interesting skills training and participation in our management training program
- We take care of your company pension scheme and offer you capital-forming benefits
- Corporate benefits: attractive online shopping offers and discount codes from over 1,500 providers from all relevant areas of life
- Support with emergency childcare
- Dog in the office? Your four-legged friend is very welcome here
- At ELA, you can also expect a varied job in a globally active company, uncomplicated interaction with one another and a wide range of opportunities to contribute your own ideas
How you can apply
Please send your documents via our career website (www.karriere.container.de/en/) or via email (career@ela-container.com) including your CV, your essential certificates and qualifications, as well as a few lines about yourself and why we fit. We would then like to meet and have a personal conversation with you. We look forward to hear from you!
Any questions?
Contact us via email or WhatsApp/text message on +49 1511 9539616.
